Legal notice

PRODUCT SAFETY, WELLNESS & LIABILITY DISCLAIMER

Last Updated: July 22, 2026

This Product Safety, Wellness & Liability Disclaimer applies to all products, tools, accessories, guides, videos, tutorials, printed materials, mirror guides, website content, social media content, and related educational materials provided through the OŪRI brand.

OŪRI is owned and operated by BLT Trading Co., Ltd., a Hong Kong registered company ("we", "our", or "us"). This Disclaimer applies to BLT Trading Co., Ltd. and its directors, officers, employees, contractors, instructors, content creators, representatives, affiliates, and service providers.

PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING OUR PRODUCTS OR FOLLOWING ANY GUIDE, VIDEO, COURSE, OR RITUAL.

BY USING OUR PRODUCTS OR FOLLOWING OUR CONTENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO USE THE PRODUCTS SAFELY, GENTLY, AND ONLY AS DIRECTED.

General Wellness Purpose Only

Our products and educational materials are designed for general wellness, beauty, self-care, relaxation, and personal ritual purposes only.

OUR PRODUCTS ARE NOT MEDICAL DEVICES. OUR PRODUCTS ARE INTENDED SOLELY AS GENERAL WELLNESS AND BEAUTY ACCESSORIES AND ARE NOT INTENDED FOR MEDICAL USE.

OUR PRODUCTS AND CONTENT ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, PREVENT, MANAGE, OR RELIEVE ANY DISEASE, MEDICAL CONDITION, INJURY, SKIN DISORDER, PAIN CONDITION, OR HEALTH CONCERN.

Nothing on our website, packaging, guides, videos, social media, advertisements, emails, or other materials should be interpreted as medical, dermatological, therapeutic, physiotherapy, chiropractic, fitness, or professional healthcare advice.

If you have any medical concern, skin concern, pain, injury, chronic condition, pregnancy-related concern, or uncertainty about whether a product is suitable for you, consult a qualified healthcare professional before use.

No Substitute for Professional Advice

Our guides, mirror guides, videos, tutorials, routines, and product instructions are general educational materials only. They are not personalized advice.

THE CONTENT IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, DERMATOLOGICAL, THERAPEUTIC, OR HEALTHCARE ADVICE.

You are responsible for deciding whether a product, movement, technique, pressure level, oil, skincare product, or ritual is suitable for your own body, skin, health condition, and comfort level.

Important Safety Warning

USE ONLY AS DIRECTED.

USE GENTLE PRESSURE ONLY.

DO NOT USE EXCESSIVE FORCE.

DO NOT CONTINUE IF YOU FEEL PAIN, DIZZINESS, NUMBNESS, BURNING, UNUSUAL REDNESS, SWELLING, BRUISING, IRRITATION, ALLERGIC REACTION, OR ANY OTHER DISCOMFORT.

STOP USE IMMEDIATELY IF ANY DISCOMFORT OR ADVERSE REACTION OCCURS.

Seek medical attention if symptoms are severe, unusual, persistent, or worsening.

Areas Where Product Should Not Be Used

Do not use any tool, gua sha product, comb, acupressure tool, massage tool, topical product, oil, or related ritual on or near:

Broken skin
Open wounds
Cuts, scratches, or abrasions
Rashes
Burns or sunburn
Active irritation
Inflamed or infected skin
Swollen areas
Bruised areas
Unexplained lumps
Varicose veins
Areas with severe or unexplained pain
Areas with numbness or reduced sensation
Recent scars
Recent surgical areas
Areas recently treated with injections, fillers, Botox, laser, chemical peels, microneedling, cosmetic procedures, or medical procedures
The eyeball or eyelid
The front of the throat
Any area where use feels unsafe, painful, or uncomfortable

DO NOT USE DIRECTLY ON THE EYES, OPEN WOUNDS, ACTIVE SKIN CONDITIONS, OR RECENTLY TREATED AREAS.

Persons Who Should Seek Medical Advice Before Use

Consult a qualified healthcare professional before using our products or following our rituals if you:

Are pregnant or breastfeeding
Have a medical condition
Have a skin condition
Have a circulation condition
Have blood-clotting concerns
Take blood-thinning medication
Bruise easily
Have diabetes or reduced skin sensation
Have nerve-related conditions
Have an autoimmune condition
Have cancer or a history of cancer
Have had recent surgery
Have had recent injections, fillers, Botox, laser treatment, chemical peels, microneedling, or cosmetic procedures
Have an injury, swelling, inflammation, infection, or unexplained pain
Are under medical, dermatological, or therapeutic care
Are unsure whether the product is suitable for you

DO NOT USE OUR PRODUCTS AS A SUBSTITUTE FOR MEDICAL CARE.

Proper Use and Misuse

You agree to use our products only in accordance with the instructions, warnings, guides, product descriptions, and safety notices provided.

Misuse includes, but is not limited to:

Applying excessive pressure
Scraping aggressively
Using on unsuitable skin or body areas
Using for too long
Using too frequently
Using on broken, irritated, inflamed, or recently treated skin
Using without reading the instructions
Using while ignoring pain or discomfort
Using a damaged, broken, dirty, contaminated, or unsafe product
Using the product for medical, therapeutic, or treatment purposes
Using the product on another person without appropriate care, consent, and understanding of the risks
Using the product on children without adult supervision. Our products are intended for adult use only. Keep out of reach of children.

WE ARE NOT RESPONSIBLE FOR INJURY, IRRITATION, DAMAGE, OR LOSS CAUSED BY MISUSE, EXCESSIVE PRESSURE, FAILURE TO FOLLOW INSTRUCTIONS, OR USE CONTRARY TO WARNINGS.

Tool Safety, Hygiene, and Storage

Inspect your product before each use. Do not use if the product is cracked, chipped, broken, sharp, unstable, contaminated, or otherwise unsafe.

Clean tools regularly according to the care instructions. Do not share tools if doing so may create hygiene or infection risks.

Keep products in a safe, dry place and away from small children unless supervised by an adult.

DO NOT USE A DAMAGED, BROKEN, CHIPPED, OR CONTAMINATED TOOL.

Oils, Skincare, and Topical Products

If using any oil, balm, cream, serum, or topical product with our tools or rituals, you are responsible for confirming that the product is suitable for your skin.

PATCH TEST BEFORE FIRST USE.

Do not use any topical product if you are allergic or sensitive to any ingredient. Do not use on broken, irritated, inflamed, infected, or recently treated skin.

Avoid contact with eyes. If contact occurs, rinse thoroughly with clean water. Stop use if irritation or allergic reaction occurs.

TOPICAL PRODUCTS ARE FOR EXTERNAL USE ONLY UNLESS EXPRESSLY STATED OTHERWISE.

KEEP OUT OF REACH OF CHILDREN.

Mirror Guides, Printed Guides, Videos, and Ritual Content

Our mirror guides, printed guides, QR code content, video tutorials, playlists, online courses, and ritual instructions are intended to provide general guidance only.

They do not account for your individual health status, skin condition, age, medical history, cosmetic treatment history, pain threshold, or personal limitations.

FOLLOW ALL CONTENT AT YOUR OWN DISCRETION AND COMFORT LEVEL.

YOU ARE RESPONSIBLE FOR ADJUSTING OR STOPPING ANY TECHNIQUE THAT DOES NOT FEEL SUITABLE FOR YOU.

No Guaranteed Results

Individual results vary. Any examples, testimonials, before-and-after references, demonstrations, creator experiences, instructor statements, or customer feedback reflect individual experiences only.

WE DO NOT GUARANTEE ANY SPECIFIC RESULT, APPEARANCE CHANGE, HEALTH OUTCOME, SKIN OUTCOME, PAIN RELIEF, MEDICAL BENEFIT, OR BODY FUNCTION CHANGE.

No statement should be interpreted as a promise, guarantee, warranty, or representation that you will achieve any particular result.

Assumption of Personal Responsibility

You understand that self-care tools, massage tools, gua sha tools, combs, acupressure tools, topical products, and guided routines may involve personal risk if used incorrectly, excessively, or on unsuitable areas.

BY USING OUR PRODUCTS OR FOLLOWING OUR CONTENT, YOU ACCEPT RESPONSIBILITY FOR USING THEM SAFELY, GENTLY, AND APPROPRIATELY.

You are responsible for reading all instructions, following all warnings, using appropriate judgment, and discontinuing use when necessary.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INJURY, IRRITATION, ALLERGIC REACTION, BRUISING, DISCOMFORT, LOSS, DAMAGE, COST, OR EXPENSE ARISING FROM OR RELATED TO:

Misuse of products
Excessive pressure
Failure to follow instructions
Failure to follow warnings
Use on unsuitable skin or body areas
Use by individuals with medical or skin conditions without professional advice
Use after surgery, injections, fillers, laser treatment, cosmetic procedures, or medical procedures without professional advice
Use of damaged, broken, contaminated, or unsafe products
Use with incompatible oils, skincare, or topical products
Unauthorized modification of products
Reliance on general educational content as medical or professional advice
Use contrary to the intended wellness, beauty, self-care, or relaxation purpose of the products

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION.

No Exclusion of Non-Excludable Liability

NOTHING IN THIS DISCLAIMER EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.

This includes, where applicable, liability for defective products, fraud, fraudulent misrepresentation, intentional misconduct, gross negligence, or death or personal injury caused by negligence where such exclusion or limitation is not permitted by applicable law.

YOUR STATUTORY CONSUMER RIGHTS REMAIN UNAFFECTED.

Product Defects, Adverse Events, and Safety Concerns

If you believe a product is defective, unsafe, damaged, contaminated, or has caused an adverse reaction, stop using it immediately and contact us at:

team@theouri.com

Please include your order number, product name, photographs if relevant, a description of the issue, and the date of use.

DO NOT CONTINUE USING ANY PRODUCT THAT MAY BE DEFECTIVE, DAMAGED, CONTAMINATED, OR UNSAFE.

Regional Legal Supplements

The following regional supplements apply in addition to the general disclaimer above. If there is any conflict between this disclaimer and mandatory local law, mandatory local law will apply.

UNITED STATES NOTICE

For customers in the United States, our products and content are provided for general wellness, beauty, self-care, and relaxation purposes only.

THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, PREVENT, OR MANAGE ANY DISEASE OR MEDICAL CONDITION.

We do not claim that our products are cleared or approved by the U.S. Food and Drug Administration for medical use.

Our products are not medical devices, drugs, or treatments. Any health-related, appearance-related, comfort-related, or wellness-related statements should be understood as general self-care information only and not as medical claims.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, WE DISCLAIM LIABILITY FOR INJURY, IRRITATION, ALLERGIC REACTION, LOSS, OR DAMAGE ARISING FROM MISUSE, EXCESSIVE PRESSURE, FAILURE TO FOLLOW INSTRUCTIONS, OR USE CONTRARY TO WARNINGS.

Nothing in this notice limits any rights or remedies that cannot be waived under applicable federal or state law.

UNITED KINGDOM NOTICE

For customers in the United Kingdom, nothing in this disclaimer limits or excludes any legal rights or protections that cannot be limited or excluded under applicable UK consumer protection, product safety, product liability, unfair contract terms, or negligence laws.

WE DO NOT EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY LAW.

We also do not exclude or limit liability for defective products, fraud, fraudulent misrepresentation, intentional misconduct, or any other liability that cannot legally be excluded or limited.

To the fullest extent permitted by UK law, we are not responsible for injury, irritation, allergic reaction, damage, or loss caused by misuse, excessive pressure, failure to follow instructions, use contrary to warnings, or use for purposes other than the intended wellness, beauty, self-care, or relaxation purpose.

EUROPEAN UNION / EUROPEAN ECONOMIC AREA NOTICE

For customers in the European Union or European Economic Area, nothing in this disclaimer limits or excludes any rights, remedies, guarantees, safety protections, product liability protections, or consumer protections that cannot be limited or excluded under applicable EU or Member State law.

OUR PRODUCTS MUST BE USED ONLY FOR THEIR INTENDED PURPOSE AND ONLY IN ACCORDANCE WITH THE INSTRUCTIONS AND WARNINGS PROVIDED.

We do not exclude or limit liability where such exclusion or limitation is prohibited by applicable EU or Member State law, including liability for defective products, unsafe products, fraud, intentional misconduct, or death or personal injury where such limitation is not permitted.

To the fullest extent permitted by applicable EU and Member State law, we are not responsible for injury, irritation, allergic reaction, loss, or damage caused by misuse, excessive pressure, failure to follow instructions, use contrary to warnings, use on unsuitable skin or body areas, or use by individuals for whom the product is not suitable.

If you are located in the EU or EEA and have a product safety concern, adverse reaction, or defect report, please contact us immediately at:

team@theouri.com

SOUTHEAST ASIA NOTICE

For customers in Southeast Asia, including but not limited to Singapore, Malaysia, Thailand, Indonesia, the Philippines, Vietnam, and other regional markets, our products and content are provided for general wellness, beauty, self-care, and relaxation purposes only.

THE PRODUCTS ARE NOT MEDICAL DEVICES, MEDICAL TREATMENTS, OR HEALTHCARE SERVICES.

They are not intended to diagnose, treat, cure, prevent, or manage any disease, injury, pain condition, medical condition, or skin disorder.

Nothing in this disclaimer limits or excludes any rights, remedies, warranties, guarantees, safety protections, cosmetic protections, product liability protections, or consumer protections that cannot be limited or excluded under the laws of your country or region.

To the fullest extent permitted by applicable local law, we are not responsible for injury, irritation, allergic reaction, loss, or damage caused by misuse, excessive pressure, failure to follow instructions, use contrary to warnings, use on unsuitable skin or body areas, or use by individuals for whom the product is not suitable.

SINGAPORE-SPECIFIC NOTICE

For customers in Singapore, nothing in this disclaimer limits or excludes liability where such limitation or exclusion is prohibited by applicable Singapore law, including liability for death or personal injury resulting from negligence where such exclusion is not permitted.

To the fullest extent permitted by Singapore law, we are not responsible for injury, irritation, allergic reaction, loss, or damage caused by misuse, excessive pressure, failure to follow instructions, or use contrary to product warnings.

Severability

If any part of this disclaimer is found to be invalid, unlawful, or unenforceable in any country, region, or jurisdiction, that part shall apply only to the maximum extent permitted by law, and the remaining parts shall remain in effect.

Updates

We may update this disclaimer from time to time to reflect changes in our products, instructions, safety information, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.